Unboxing

This set of instructions explains the process of unpacking the machine from its crate and moving it to its final location.

The AON-M2 2020 is equipped with a different shipping crate than the original AON-M2 model. Instructions for unboxing both systems can be found on this page:

AON-M2 2020 Instructions

Estimated time: 20 minutes

Required Tools & Equipment

  • Work gloves
  • Security glasses
  • Steel toe shoes
  • Spirit level

Remove the crate

The crate is equipped with a wooden ramp to unload the machine from its pallet.
The back panel of the crate becomes a ramp for the machine.

  1. Remove the spring clip removal tool located on the back panel of the crate.

    Clip Removal Tool Location

  2. Use this tool to remove the metal clips located on the outside of each panel.
    Remove the crate panels in the following order: top, back, front, sides.

    The metal clips can fly away from the crate during removal. When removing the clips make sure that area around the crate is clear. Failing to clear the area can cause injury to personnel or damage equipment.

    Clips Removal

    If the clip removal tool is missing, a hammer can be used to remove the clips as shown below.

    Clips Removal Using a Hammer

Check the indicators

  1. Check the ShockWatch® 2 indicator located on the exterior body of the machine.
    Take a picture of the indicator. Are either the top or bottom windows red?

    ShockWatch® 2 Indicator

  2. Check the TiltWatch® Plus indicators located on the exterior body of the machine. There is one on the back and another on the side. Take pictures of both and note the degrees captured by the 3 sensors.
    Are any of the sensors indicating a greater than 30-degree tilt?

    TiltWatch® Plus Indicating no Tilt Greater than 30-Degrees

  3. Send the pictures of the indicators to our Customer Success team at help@aon3d.com.

    If the ShockWatch® 2 indicator is red, or the TiltWatch® Plus indicators show a tilt greater than 30-degrees, the machine may have been damaged in transit. Our Customer Success team will let you know how to proceed.

Remove and verify shipped items

  1. Locate the packing list on top of the machine.

  2. Remove any boxes on the back of the pallet and verify that all items specified in the packing list are there.

    Remove Boxes

Contact our Customer Success team at help@aon3d.com if there are any damaged or missing parts.

Move the AON-M2 onto the ground

The machine weighs over 330 kg.
Be vigilant when removing the machine and use 3-4 people to conduct the following procedure.

  1. Unlock the 2 back wheels by rotating each of their orange leveling nuts. This ensures that the machine will smoothly roll down the ramp.

    Unlock Back Wheels

  2. Locate the wooden support blocks and metal ramp strips on the back panel of the crate.

  3. Create the ramp by placing the triangular-shaped wood blocks under the ramp and repositioning the metal strips that are attached with velcro.

    Reposition the Metal Clips for the Ramp

  4. Position the ramp on the floor and ensure the gap between the pallet and the ramp is as small as possible.

    Ramp Position

  5. Roll the machine over the ramp and onto the floor.

  6. Move the unit to its final destination.

  7. With the aid of a spirit level, level the machine by turning the orange levelling nuts to adjust the height of the caster wheels.

    Open the machine door to access the front 2 caster wheels.

  8. Remove all the shipping materials on the inside and outside of the machine, including the foam wrapped around the spool holders, toolheads, and X-gantry.

Keep the crate and its packaging accessories for at least 3 months after receiving the machine. In the case of a warranty claim, you can use the crate to ship the machine back to us for repair. This is necessary for us to honor our warranty. Afterward, be sure to properly dispose of the packaging materials according to local regulations.


AON-M2 Original Model Instructions

Estimated time: 20 minutes

Required Tools & Equipment

  • Work gloves
  • Security glasses
  • Steel toe shoes
  • A sharp blade
  • Phillips screwdriver
  • Spirit level

Prepare off-loading ramp

The crate is equipped with a wooden ramp to unload the machine from its pallet. Removing the four (4) Phillips head screws on the box will deploy the ramp. The ramp is placed on the front side of the machine such that the machine can be unloaded in the same direction.

Off-Loading Ramp

Move AON-M2 onto the ground

Remove the protective packaging from the AON-M2.

There are four casters, one at each corner of the machine. Open the machine door to access the front two casters. Raise the feet by turning the screw clockwise on each caster.

The machine weighs over 250 kg. Be vigilant when removing the machine and use 2-3 people to conduct the following procedure.

Carefully push the unit off the pallet onto the off-loading ramp and unload to the floor.

Move the unit to its final destination.

Once there, lower the caster feet by reaching under the unit and turning the adjustment screw counter-clockwise.

If the floor is uneven, you may opt to use a spirit level to keep the unit level. Additionally, you can also find an app for your phone which uses the accelerometer to achieve the same effect.

Check the indicators

  1. Check the ShockWatch® 2 indicator located on the exterior body of the machine.
    Take a picture of the indicator. Are either the top or bottom windows red?

    ShockWatch® 2 Indicator

  2. Check the TiltWatch® Plus indicators located on the exterior body of the machine. There is one on the back and another on the side. Take pictures of both and note the degrees captured by the 3 sensors.
    Are any of the sensors indicating a greater than 30-degree tilt?

    TiltWatch® Plus Indicating no Tilt Greater than 30-Degrees

  3. Send the pictures of the indicators to our Customer Success team at help@aon3d.com.

    If the ShockWatch® 2 indicator is red, or the TiltWatch® Plus indicators show a tilt greater than 30-degrees, the machine may have been damaged in transit. Our Customer Success team will let you know how to proceed.

Remove internal packaging and contents

Locate the packing list. Remove any boxes inside the machine and verify that all items specified in the packing list are there.

Contact our Customer Success team at help@aon3d.com if there are any damaged or missing parts.

Last modified: August 11, 2020