Unboxing

Summary

The following instructions explain the process of unboxing the machine from its crate and moving it to its designated work location. The AON-M2 2020 is equipped with a different shipping crate than the original AON-M2 model. Instructions for unboxing both systems can be found on this page:

AON-M2 2020 Instructions

Estimated time: 30 minutes

Tools

Qty Description Specification
1 Hammer, Claw Optional
1 Screwdriver Phillips No.2
2 Wood Screws 1 inch length, Phillips No.2
1 Spirit Level N/A
1 Camera, Digital N/A

Parts Information

None required.

Personal Protective Equipment

Qty Description Specification
1 Safety Eyewear N/A
1 Safety Footwear N/A
1 Gloves, Work N/A

Check Shipping Indicators

The AON-M2 warranty will come in effect upon the date of reception of the machine. In order for AON3D to respect this warranty, you must provide clear photographs of the ShockWatch® 2 and the two TiltWatch® Plus indicators to our Customer Success team at help@aon3d.com. Please make sure that your Reception (Shipping & Receiving) Department has been made aware of the importance of providing our Customer Success team with above-mentioned photographs.

  1. Examine the ShockWatch® 2 indicator located on the crate’s exterior panel.
  2. Take a photograph of the ShockWatch® 2 indicator and note if either the top and/or bottom windows have been triggered red. ShockWatch® 2 Indicator
  3. Examine the two TiltWatch® Plus indicators located on the crate’s exterior panel.
  4. Take a photograph of the two TiltWatch® Plus indicators and note if a tilt greater than 30 degrees has been recorded. TiltWatch® Plus Indicating no Tilt Greater than 30-Degrees
  5. Send photographs of all three indicators to our Customer Success team at help@aon3d.com.

If either of the ShockWatch® 2 indicator windows are red, and/or if either one of the two TiltWatch® Plus indicators dictate a tilt greater than 30 degrees, the machine may have been damaged in transit. Please reach out to our Customer Success team at help@aon3d.com and they will advise you on how to proceed.

Remove Rear Crate Panel

The rear crate panel transforms into a ramp to aid in the removal of machine from its platform.

  1. Detach spring clip removal tool located on the rear panel of the crate. Clip Removal Tool Location

    Make sure unloading area is clear prior to removing metal clips. Metal clips can fly away from the crate during removal. Failure to clear the area can result in personal injury.

  2. Remove the metal clips in the following order:
    1. Top cover
    2. Rear panel
    3. Front panel
    4. Side panels. Clips Removal

      If clip removal tool is not available, a claw hammer may be used to remove the clips as shown below.

      Clips Removal Using a Hammer
  3. Remove the crate panels in the following order:
    1. Top cover
    2. Rear panel
    3. Front panel
    4. Both side panels

Remove and Verify Shipped Items

  1. Locate and remove the packing list on top of the machine.
  2. Remove any boxes at the rear of the platform and/or inside the machine’s build chamber.
  3. Verify that all items mentioned on the packing list are present. Remove Boxes

Please reach out to our Customer Success team at help@aon3d.com if there are any damaged or missing parts.

Remove Machine from the Crate

  1. Unlock the two rear caster wheels by rotating each of their orange leveling nuts, ensuring that machine will roll smoothly down the ramp. Unlock Back Wheels
  2. Locate the two wooden triangular-shaped support blocks and the two metal ramp strips on the inside of the rear panel. Triangular Supports
  3. Assemble the ramp by placing the two wooden triangular-shaped support blocks under the ramp and reposition the two metal strips using the preattached Velcro® strips. Triangular supports installed Reposition the Metal Clips for the Ramp
  4. Position the ramp on the floor and ensure the gap between the platform and the ramp is minimal. Ramp Position
  5. Using the screwdriver, install two wood screws into the ramp, securing it onto the platform. Refer to illustration below. Ramp Position

    Always use a minimum of two individuals for the following procedure. The machine weighs over 330 kg (720 lbs.) and can cause injury to personnel or damage equipment if control is lost during movement.

  6. Carefully roll the machine over the ramp and onto the floor.
  7. Move the machine to its designated work location.
  8. With the aid of a spirit level, level machine by turning the orange levelling nuts in small increments to adjust the individual caster wheel height.

    Open the machine’s door to gain access to the two front caster wheels.

    Should a spirit level be unavailable, an app for your smartphone may be used to achieve similar results.

  9. Remove all the shipping materials from the inside and outside of the machine including the foam wrapped around the spool holders, toolheads, and X-gantry.

    Keep the crate assembly and its packaging accessories, for at least 90 days after receiving the machine. In the case of a warranty claim, use the crate to ship the machine back to us for repair. This is necessary for us to honor our warranty. Afterward, be sure to properly dispose of the packaging materials according to local regulations.


AON-M2 Original Model Instructions

Estimated time: 30 minutes

Tools

Qty Description Specification
1 Screwdriver Phillips No.2
1 Spirit Level N/A
1 Camera, Digital N/A

Parts Information

None required.

Personal Protective Equipment

Qty Description Specification
1 Safety Eyewear N/A
1 Safety Footwear N/A
1 Gloves, Work N/A

Check Shipping Indicators

  1. Examine the ShockWatch® 2 indicator located on the crate’s exterior panel.
  2. Take a photograph of the ShockWatch® 2 indicator and note if either the top and/or bottom windows have been triggered red. ShockWatch® 2 Indicator
  3. Examine the two TiltWatch® Plus indicators located on the crate’s exterior panel.
  4. Take a photograph of the two TiltWatch® Plus indicators and note if a tilt greater than 30 degrees has been recorded. TiltWatch® Plus Indicating no Tilt Greater than 30-Degrees
  5. Send photographs of all three indicators to our Customer Success team at help@aon3d.com.

    If either of the ShockWatch® 2 indicator windows are red, and/or if either one of the two TiltWatch® Plus indicators dictate a tilt greater than 30 degrees, the machine may have been damaged in transit. Please reach out to our Customer Success team at help@aon3d.com and they will advise you on how to proceed.

Prepare Ramp

The front crate panel transforms into a ramp to aid in the removal of machine from its platform. Remove the four Phillips-head screws located on the front panel to deploy the ramp.

Off-Loading Ramp

Remove Machine from the Crate

  1. Remove the protective packaging from machine.
  2. Open machine door to access two front casters. Raise feet by turning the screw clockwise on each caster.

    Always use a minimum of two individuals for the following procedure. The machine weighs over 330 kg (720 lbs.) and can cause injury to personnel or damage equipment if control is lost during movement.

  3. Carefully roll machine over the ramp and onto the floor.
  4. Move machine to its designated work location.
  5. Lower the caster feet by turning the adjustment screw counter-clockwise.
  6. With the aid of a spirit level, level machine by turning the orange levelling nuts in small increments to adjust the individual caster wheel height.

    Should a spirit level be unavailable, an app for your smartphone may be used to achieve similar results.

Remove and Verify Shipped Items

  1. Locate and remove the packing list on top of the machine.
  2. Remove any boxes at the rear of the platform and/or inside the machine’s build chamber.
  3. Verify that all items mentioned on the packing list are present.

    Keep the crate assembly and its packaging accessories, for at least 90 days after receiving the machine. In the case of a warranty claim, use the crate to ship the machine back to us for repair. This is necessary for us to honor our warranty. Afterward, be sure to properly dispose of the packaging materials according to local regulations.

    Please reach out to our Customer Success team at help@aon3d.com if there are any damaged or missing parts.

Last modified: May 17, 2021